Privacy Notice

Last updated: Decembre 30, 2023.

This Privacy Notice describes how SoftnetCorp collect and process your personal information through SoftnetCorp websites, products, solutions, online and physical profesional services. By using SoftnetCorp Services, you are consenting to the practices described in this Privacy Notice.

For What Purposes Does SoftnetCorp Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve SoftnetCorp Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the SoftnetCorp Services.
  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with SoftnetCorp Services.
  • Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to SoftnetCorp Services via different channels (e.g., by phone, email, chat).
  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. 
  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, SoftnetCorp, and others. We may also use scoring methods to assess and manage credit risks.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
  • Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. 
  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your SoftnetCorp account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. 

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, , and purchase history in the "Your Account" section of the website.

EU-US and Swiss-US Data Privacy Framework

Softnet USA, Inc. participates in the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework*. 

*We will not rely on the Swiss-US Data Privacy Framework or the UK Extension to the EU-US Data Privacy Framework until they enter into force, but we adhere to their required commitments in anticipation of their doing so.

Conditions of Use, Notices, and Revisions

If you choose to use SoftnetCorp Services, your use and any dispute over privacy is subject to this Notice, including limitations on damages, resolution of disputes, and application of the law of the state of Florida. If you have any concern about privacy at SoftnetCorp, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.